With a marketing background, she serves as the firm’s Director of Client Relations. She assures the clients receive the best quality service and assists with their requirements.
After being a member of the marketing teams for the largest commercial bank in Colombia and one of the world’s leading cruise companies, she has been exposed and gained valuable experience in marketing strategies and customer service. Ms. Bianchi has led and participated in a variety of marketing initiatives that aimed to improve the communications with clients and the customer experience, which have ultimately resulted in an increased brand awareness, customer satisfaction and experience, and global brand consistency.
Based in Colombia, Ms. Bianchi earned her bachelor’s degree cum laude in business administration from the Universidad de los Andes in Bogotá, Colombia and later graduated valedictorian of her MBA class from the University of Miami. She is fluent in English and Spanish.